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Refund & Return Policy

At Wasim Enterprise, customer satisfaction is our priority! If you're not completely happy with your purchase, we’re here to help.

🔄 Returns & Exchanges

• You may request a return within 30 days of receiving your order.
• Items must be unused, in their original packaging, and in the same condition as received.
• To start a return, contact us at with your order number and reason for return.

💰 Refund Process

• Once your return is received and inspected, we will notify you about your refund status.
• If approved, refunds will be processed to your original payment method within 5-10 business days.

📦 Non-Returnable Items

Certain items cannot be returned, including:
❌ Used or damaged products (unless received defective)
❌ Gift cards
❌ Perishable or personalized items

🚚 Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping service to ensure your return reaches us.

⚠️ Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos, and we will arrange a replacement or refund.

📩 Need Help?

For any refund or return questions, email us .

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